Product Warranty & Quality Guarantee

At FLEDIVA, we believe you deserve the best beauty and wellness experience. That's why we proudly offer a 6-month warranty on all our products.

What Does the Warranty Cover?

1. Manufacturing defects or faults under normal use according to the product instructions.

2. Issues such as damaged packaging upon arrival or functional defects that affect product performance.

What Is Not Covered?

1. Damages caused by misuse, negligence, or failure to follow usage instructions.

2. Damage resulting from improper storage conditions (e.g., exposure to excessive heat or moisture).

3. Wear and tear from abnormal or excessive use.

How to Submit a Warranty Claim

If you experience an issue with one of our products, please follow these steps:

1. Contact FLEDIVA Customer Support via email or through our website's contact form.

2. Provide your order number, detailed description of the issue, and clear photos showing the defect.

3. Our team will respond within 24-48 hours to offer a suitable solution, either repairing the product or sending a replacement, depending on the situation.

Note:

We are committed to providing you with the highest level of service and ensuring your satisfaction with every purchase.

Thank you for choosing FLEDIVA – where your beauty journey begins!